Policies & Shipping
Shipping
All domestic US orders over $35 will qualify for free first class shipping!
The following items in stock will ship within 1-3 business days and ships from California, USA:
- Charms
- Enamel pins
- Prints
- Lanyards
- Books
- Stickers
- Mousepads
The following items will ship within 2-7 business days:
- Face masks
- Phone cases
Pre-orders will ship within 1-2 months from California, USA
Packages are sent using USPS first class mail unless otherwise upgraded.
Due to the changes to VAT effective Jan 1, 2021 I am no longer able to offer shipping to the UK. If you're in the UK you can still place an order through my Etsy shop! Don't see the item you wanted on Etsy? Let me know and I may be able to make you personal listing.
Customs and Import Taxes
The customer is responsible for any customs and import taxes that may apply.
Returns & Exchanges
Refunds will be issued only for damaged or incorrect items. Please contact me within 7 days of delivery; return item(s) must be shipped with tracking number within 14 days of original delivery.
The customer is responsible for return shipping costs. A prepaid mailing label can be provided to you at request, and the cost of the label will be deducted from your return. If the item is not returned in its original condition, you will be responsible for any loss in value.
The following items can't be returned or exchanged:
- Custom or personalized orders
- Digital downloads
Cancellations
If you’d like to request a cancellation, please contact me and let me know before the item has shipped.
Privacy
Your information is safe with us! Customer information will never be shared or sold and will only be used by us for contact and fulfillment purposes.
Questions about your order?
Please contact me if you have any problems with your order :)